+91 9205266849

Terms & Conditions

Last Updated: August 2026

Welcome to UNIQUE B2B SPA. These Terms & Conditions govern your use of the website UniqueSpaPaharganj.com, your enquiries and appointments made through the website, phone, WhatsApp, or other communication channels, and your use of our spa services.

By accessing our website, contacting us, making an appointment, or using our services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

1. About UNIQUE B2B SPA

Business Name: UNIQUE B2B SPA

Website: UniqueSpaPaharganj.com

Address:
4060, Hari Mandir Lane, Ratan Lal Market, Kaseru Walan, Paharganj, New Delhi, Delhi 110055, India

Phone: +91 92052 66849

Opening Hours: Open 24 Hours

UNIQUE B2B SPA provides professional spa and massage services in Paharganj, New Delhi. Service availability, timings, pricing, and other operational details may change from time to time.

2. Website Use

The information provided on this website is intended for general informational purposes and to help visitors learn about UNIQUE B2B SPA, our location, services, and booking process.

You agree to use this website only for lawful purposes.

You must not:

  • Use the website for unlawful or fraudulent purposes.

  • Attempt to interfere with the operation or security of the website.

  • Copy, reproduce, modify, or distribute website content without permission.

  • Attempt to gain unauthorized access to website systems or data.

  • Submit false, misleading, abusive, or unlawful information through our contact or booking channels.

  • Use website content in a way that infringes our intellectual property rights.

We reserve the right to restrict or suspend access to the website where we reasonably believe these terms have been violated.

3. Services

UNIQUE B2B SPA provides spa and massage services for adult customers.

Our website may describe services including:

  • Body Massage

  • Spa Services

  • Hotel Massage Services

  • Other wellness or relaxation services that may be available from time to time

Service descriptions on the website are provided for general information. Actual services, availability, duration, pricing, and inclusions may vary.

Please contact our team before your appointment to confirm the current service details, availability, and applicable charges.

4. Appointments and Bookings

Appointments may be requested through:

  • Phone

  • WhatsApp

  • Website contact or booking options

  • Other communication channels provided by UNIQUE B2B SPA

A booking request does not automatically guarantee an appointment.

An appointment is considered confirmed only when UNIQUE B2B SPA confirms the booking through an appropriate communication channel.

We recommend contacting us in advance to confirm availability and preferred timing.

5. Appointment Availability

Appointment availability may depend on:

  • Current bookings

  • Staff availability

  • Service duration

  • Operating requirements

  • Special circumstances

  • Other factors affecting spa operations

Although we make reasonable efforts to accommodate appointment requests, we cannot guarantee that a particular service, therapist, time, or treatment will always be available.

6. Arrival and Appointment Timing

Customers are requested to arrive at the agreed appointment time.

Late arrival may reduce the available service time where another appointment follows.

If you expect to be late, please contact UNIQUE B2B SPA as soon as reasonably possible.

We may need to reschedule an appointment if the delay significantly affects spa operations or the availability of the requested service.

7. Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, please contact us as early as possible.

Cancellation or rescheduling policies may depend on the service, booking conditions, and circumstances.

Where applicable, any cancellation charges, deposits, or payment conditions will be communicated to the customer before or during the booking process.

UNIQUE B2B SPA reserves the right to refuse, cancel, or reschedule an appointment where operational circumstances require it.

8. Pricing and Payments

Service prices may change from time to time.

The applicable price will be communicated or displayed at the time of booking or service.

Customers are responsible for paying the applicable charges for services they choose to receive.

Where a deposit or advance payment is required, the applicable payment conditions will be communicated before confirmation.

UNIQUE B2B SPA may change prices, promotions, packages, or service availability without prior notice, subject to applicable law and any confirmed booking commitments.

9. Promotions and Offers

From time to time, UNIQUE B2B SPA may offer promotional prices, discounts, packages, or special offers.

Promotions may have specific:

  • Validity periods

  • Eligibility requirements

  • Service restrictions

  • Booking requirements

  • Cancellation conditions

Unless otherwise stated, promotional offers cannot be combined with other discounts or offers.

We reserve the right to modify or withdraw promotional offers subject to applicable law and any terms already communicated to customers.

10. Customer Responsibilities

Customers are expected to behave respectfully and appropriately toward spa staff and other guests.

Customers must provide accurate information when making a booking or enquiry.

Customers should inform our team before a service if they have any relevant condition, allergy, sensitivity, injury, or other circumstance that may affect their ability to safely receive a service.

Customers are responsible for following reasonable instructions provided by our staff during their visit.

11. Health and Safety

Spa and massage services are intended for relaxation and general wellness and are not a substitute for medical diagnosis, treatment, or professional medical advice.

If you have a medical condition, injury, allergy, skin condition, pregnancy, recent surgery, or any other health concern that could affect your ability to safely receive a spa or massage service, consult an appropriately qualified healthcare professional before booking.

You should inform our team of relevant concerns before your service.

UNIQUE B2B SPA may decline or modify a service where we reasonably believe that providing the service could create a health, safety, or other significant risk.

12. Age Requirement

Our spa services are intended for adults.

Customers may be asked to provide appropriate age identification where required by applicable law or our internal policies.

We reserve the right to refuse service where we reasonably believe that a customer does not meet applicable age requirements.

13. Professional Conduct

UNIQUE B2B SPA is committed to providing a professional, respectful, and comfortable environment.

Customers are expected to treat our employees, therapists, reception staff, and other guests respectfully.

We do not tolerate harassment, threatening behavior, abusive conduct, discrimination, violence, or inappropriate behavior.

UNIQUE B2B SPA reserves the right to refuse or discontinue service where customer behavior is inappropriate, unsafe, threatening, abusive, or contrary to our policies.

14. Personal Belongings

Customers are responsible for their personal belongings while visiting the spa.

UNIQUE B2B SPA is not responsible for loss, theft, or damage to personal belongings unless responsibility is established under applicable law.

Please avoid bringing unnecessary valuables to your appointment.

15. Website Content

We make reasonable efforts to keep website information accurate and current.

However, information on the website may occasionally contain errors, omissions, outdated information, or typographical mistakes.

Website content may include descriptions, photographs, graphics, prices, service information, opening hours, or other business information that may change.

We reserve the right to update, correct, modify, or remove website content at any time.

16. Images and Visual Content

Images displayed on our website are intended to represent the atmosphere, style, facilities, or general nature of our services.

Actual interiors, furnishings, products, staff appearance, treatment arrangements, and other details may vary.

Images should not be interpreted as a guarantee that a particular room, therapist, product, facility, or arrangement will be available at the time of your visit.

17. Intellectual Property

Unless otherwise stated, the content and materials on UniqueSpaPaharganj.com, including:

  • Logo

  • Brand identity

  • Text

  • Graphics

  • Photographs

  • Images

  • Website design

  • Page layouts

  • Icons

  • Marketing materials

are owned by or licensed to UNIQUE B2B SPA or are used with appropriate permission.

You may not reproduce, copy, modify, republish, distribute, sell, or commercially exploit website content without prior written permission, except where permitted by applicable law.

18. Third-Party Links

Our website may contain links to third-party websites or services, including Google Maps, social media platforms, messaging services, or other external websites.

Third-party websites are operated independently from UNIQUE B2B SPA.

We do not control the content, privacy practices, availability, security, or policies of third-party websites.

Your use of third-party websites is subject to the terms and policies of those third parties.

19. Google Maps and Location Information

Our website may provide Google Maps or other map-related information to help visitors find our location.

Map routes, travel times, traffic information, landmarks, and directions may change.

Customers should use the latest available map information when travelling to our location.

20. WhatsApp and Communication Services

Customers may contact UNIQUE B2B SPA through WhatsApp or other third-party communication services.

Messages sent through third-party platforms are subject to the privacy policies and terms of those platforms.

We do not control the operation, availability, security, or privacy practices of third-party communication services.

21. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

Website availability may be affected by:

  • Hosting issues

  • Maintenance

  • Internet connectivity

  • Technical failures

  • Security incidents

  • Third-party services

  • Circumstances beyond our reasonable control

We may temporarily suspend or modify website availability when necessary.

22. Limitation of Liability

To the extent permitted by applicable law, UNIQUE B2B SPA will not be responsible for losses arising from:

  • Temporary website unavailability

  • Third-party website or service failures

  • Incorrect information supplied by a customer

  • Loss of personal belongings where responsibility is not established

  • Delays caused by circumstances outside our reasonable control

  • Reliance on general website information where specific confirmation was required

Nothing in these Terms & Conditions excludes or limits any liability that cannot legally be excluded or limited under applicable law.

23. Force Majeure

UNIQUE B2B SPA will not be responsible for failure or delay in providing services where the circumstances are beyond our reasonable control.

Such circumstances may include natural disasters, government restrictions, public emergencies, infrastructure failures, severe weather, power outages, technical failures, transportation disruptions, or other unforeseen events.

Where reasonably possible, we will communicate significant changes affecting confirmed appointments.

24. Privacy

Your use of our website and submission of personal information is also governed by our Privacy Policy.

Our Privacy Policy explains how information submitted through the website or other communication channels may be collected, used, stored, and handled.

Please review our Privacy Policy before submitting personal information.

25. Changes to These Terms

UNIQUE B2B SPA may update or modify these Terms & Conditions from time to time.

Changes may be made to reflect:

  • Changes in services

  • Business practices

  • Legal or regulatory requirements

  • Website functionality

  • Booking procedures

  • Other operational requirements

The updated version will be published on this page with a revised “Last Updated” date.

Your continued use of the website after changes are published constitutes acceptance of the updated terms to the extent permitted by applicable law.

26. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to these terms, the website, or services provided by UNIQUE B2B SPA shall be subject to the jurisdiction of the courts having appropriate jurisdiction over the business location, subject to applicable law.

27. Contact Information

If you have questions regarding these Terms & Conditions, website use, services, bookings, or appointments, please contact us.

UNIQUE B2B SPA

Address:
4060, Hari Mandir Lane, Ratan Lal Market, Kaseru Walan, Paharganj, New Delhi, Delhi 110055, India

Phone:
+91 92052 66849

Website:
UniqueSpaPaharganj.com

Opening Hours:
Open 24 Hours

28. Final Acknowledgement

By using UniqueSpaPaharganj.com, contacting UNIQUE B2B SPA, requesting an appointment, or using our services, you acknowledge that you have read and understood these Terms & Conditions.

If you have any questions or require clarification about a booking, service, payment, cancellation, or other condition, please contact us before proceeding.

UNIQUE B2B SPA
Relax • Rejuvenate • Renew

Paharganj, New Delhi, India